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Digital Content Strategist

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  • 09/25/16--02:42: Circularity
  • Exploring Star From Ivy's Circularity - an album, a set of learning resources and humanitarian ideas.

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    It was a pleasure to speak today at the LGCommunications #CommsAcad as part of a panel on the changing local media landscape. Held in the ultra grand surroundings of St George’s Hall in Liverpool this was the first time I’ve spoken on digital since I left local government back in June. As a personal public speaking challenge, and by coming at digital from just one angle, there was lots for me to love about this ...

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    It's time to have your say on the evolution of the LocalGov Digital network

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  • 12/02/16--01:27: Every word matters
  • A quick post about the importance of clear language and how every word matters.

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    How do we get better at using digital channels? A panel discussion hosted by WestCo

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  • 12/31/16--14:28: Goodbye 2016…
  • A look back at how things went for me in 2016...

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  • 01/01/17--02:29: Hello 2017…
  • A set of intentions for 2017...

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    What is the role of internal communications in a networked organisation?

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  • 02/09/17--03:36: The importance of influence
  • An accidental experiment into the importance of influence on getting your message out there

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  • 03/23/17--03:10: Questions without answers
  • We need to recognise the value of asking questions and taking the time to understand the answers before jumping in with digital solutions

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    What opportunities do chatbots offer local government for customer service and service delivery?

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    Following on from my piece on the potential for chatbots and AI in public sector here's five potential prototypes to get started on

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    Are you measuring outputs or going more in-depth to find out how your content is supporting real-world outcomes?

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    Wireframing as part of the user experience design process has evolved - what benefit to an iterative wireframing process and which tools to support it?

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